We strive to provide best-in-class customer services and support to ensure a seamless shipping experience. In case of any issues with tracking or delivery you can reach out to us on Raise a query or contact us at. +91-7006731708 or mail us at info@rscouriercargo.com

  • 1. Our customer service is available in English, Hindi, & regional languages
  • 2. Customer service business hours are 08.30 AM IST – 10.00 PM IST, Monday – Saturday
  • 3. Standard call charges will be applicable

1. Shipment Tracking:

  • Real-time tracking provided for shipments.
  • Tracking information may be subject to delays based on carrier updates.

2. Delivery Times:

  • Estimated delivery times are indicative and may vary based on factors such as weather conditions and customs processing.

3. Customs Regulations:

  • Customers are responsible for compliance with customs regulations in the destination country.
  • Delays in customs processing are beyond our control.

4. Packaging Guidelines:

  • Follow recommended packaging guidelines to ensure the safety of your cargo during transportation.

5. Insurance Coverage:

  • Consider purchasing additional insurance for valuable or fragile cargo.

6. Pricing Information:

  • Prices are subject to change based on market conditions and carrier rates.

7. Environmental Impact:

  • Efforts are made to minimize the environmental impact through sustainable practices.

8. Terms and Conditions:

  • Refer to our website’s terms and conditions for a comprehensive understanding of our services.

9. Customer Support:

  • Contact our customer support for assistance with inquiries, tracking, or concerns.

10. Restricted Items:

  • Review our list of restricted items before shipping to ensure compliance with legal and safety standards.

11. Service Guarantees:

  • Certain services may come with guarantees or warranties; refer to specific service details for more information.

12. Privacy Policy:

  • We prioritize the privacy and security of your information; refer to our privacy policy for details.

13. Technology Integration:

  • Leveraging advanced technology for efficient logistics management.

14. Regulatory Compliance:

  • Compliance with international shipping regulations is a priority; refer to our compliance standards.

15. Sustainability Initiatives:

  • Learn about our commitment to sustainable and eco-friendly cargo practices.