We strive to provide best-in-class customer services and support to ensure a seamless shipping experience. In case of any issues with tracking or delivery you can reach out to us on Raise a query or contact us at. +91-7006731708 or mail us at info@rscouriercargo.com
- 1. Our customer service is available in English, Hindi, & regional languages
- 2. Customer service business hours are 08.30 AM IST – 10.00 PM IST, Monday – Saturday
- 3. Standard call charges will be applicable
1. Shipment Tracking:
- Real-time tracking provided for shipments.
- Tracking information may be subject to delays based on carrier updates.
2. Delivery Times:
- Estimated delivery times are indicative and may vary based on factors such as weather conditions and customs processing.
3. Customs Regulations:
- Customers are responsible for compliance with customs regulations in the destination country.
- Delays in customs processing are beyond our control.
4. Packaging Guidelines:
- Follow recommended packaging guidelines to ensure the safety of your cargo during transportation.
5. Insurance Coverage:
- Consider purchasing additional insurance for valuable or fragile cargo.
6. Pricing Information:
- Prices are subject to change based on market conditions and carrier rates.
7. Environmental Impact:
- Efforts are made to minimize the environmental impact through sustainable practices.
8. Terms and Conditions:
- Refer to our website’s terms and conditions for a comprehensive understanding of our services.
9. Customer Support:
- Contact our customer support for assistance with inquiries, tracking, or concerns.
10. Restricted Items:
- Review our list of restricted items before shipping to ensure compliance with legal and safety standards.
11. Service Guarantees:
- Certain services may come with guarantees or warranties; refer to specific service details for more information.
12. Privacy Policy:
- We prioritize the privacy and security of your information; refer to our privacy policy for details.
13. Technology Integration:
- Leveraging advanced technology for efficient logistics management.
14. Regulatory Compliance:
- Compliance with international shipping regulations is a priority; refer to our compliance standards.
15. Sustainability Initiatives:
- Learn about our commitment to sustainable and eco-friendly cargo practices.